Studies show that about 60% of the problems between managers and their units in the workplace are due to communication barriers. Internal Customer Analysis, which is based on service and communication satisfaction between units, provides concrete road maps that define what needs to be done for better communication.
A strong framework based on scientific research.
and action plans.
Download the brochure!
INTERNAL CUSTOMER ANALYSIS
Listen to your internal
customers for high alignment!
Internal Customer Analysis measures to what extent the units meet the expectations of other units in their internal customer status with their business performance and communication styles. Identifies areas of mutual dissatisfaction and conflict and their possible causes.
It is designed on the basis of the latest developments in organizational psychology.
It is the result of strong collaborations, including Great Place to Work.
It focuses on behavior and actions and results in the short term.
It is based on data collected systematically through surveys and workshops.
It provides managers with individualized road maps for better communication.
It creates action plans to remove communication barriers in your company.
If simple communication obstacles cause major problems, to remove those obstacles first …