Skip links

Internal Customer
Create
your company’s
communication map!

Studies show that about 60% of the problems between managers and their units in the workplace are due to communication barriers. Internal Customer Analysis, which is based on service and communication satisfaction between units, provides concrete road maps that define what needs to be done for better communication.

A strong framework based on scientific research.
Personalized reports
and action plans.
Download the brochure!
INTERNAL CUSTOMER ANALYSIS

Listen to your internal
customers for high alignment!

Internal Customer Analysis measures to what extent the units meet the expectations of other units in their internal customer status with their business performance and communication styles. Identifies areas of mutual dissatisfaction and conflict and their possible causes.

GENERAL SATISFACTION

SERVICE SATISFACTION

COMMUNICATION
SATISFACTION

BENEFITS

HIGH INTERACTION

Simple issues do not cause big problems!

COOPERATION

Get outstanding results from ordinary teams!

SUSTAINABILITY

Identify high performance with your organizational culture.

WHY INTERNAL CUSTOMER?

SCIENTIFIC APPROACH

It is designed on the basis of the latest developments in organizational psychology.

STRONG COLLABORATIONS

It is the result of strong collaborations, including Great Place to Work.

RESULT ORIENTED

It focuses on behavior and actions and results in the short term.

SYSTEMATIC

It is based on data collected systematically through surveys and workshops.

INDIVIDUALIZED

It provides managers with individualized road maps for better communication.

CORPORATE

It creates action plans to remove communication barriers in your company.

OUR CONSULTANCY PROCESS

Evaluate your service and communication satisfaction.

With our questionnaire consisting of four strong questions, we measure the satisfaction of service and communication between units.

Create your internal communication map.

We create your company’s internal communication map, showing the areas of communication, cooperation and conflict between units.

Develop internal communication action plans.

Using communication coaching and workshops, we develop action plans for good communication between managers and units.

Happy Place to Work - İç Müşteri

Internal Customer

If simple communication obstacles cause major problems, to remove those obstacles first …

DOWNLOAD BROCHURE

Let’s transform your business

together

CONTACT US